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  • On May 20, 2021
    Abigail from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had tickets (3day pass) a couple days before Disneyland closed down due to COVID19 and then was exchanged tickets for back to back days and had to go before May of 2022. I do not want to go back to back days how can I change these?

    Hello Abigail,

    Welcome to planDisney, we’re so happy to hear from you! Thank you for being so patient, I know this past year has been interesting. The good thing is, Disneyland Resort has finally reopened and will be welcoming back all Guests on June 15, 2021. Yay! I can’t wait to start planning for my return but in the meantime, I’ll be happy to help you with your trip. 

    Multi-day tickets usually must be used within 13 days of the first use. It sounds like you have a multi-day ticket so you may be able to split your days this way. I recommend reading the back of your ticket for the ticket details. If you still have questions about your tickets, or would like to still upgrade your tickets, I recommend giving the Ticket Service line a call. Since I don’t know the specifics of your ticket, a Cast Member there will be able to better assist you.

    Abigail, I hope this helps. Please let us know if there’s anything else we can do to help you prepare for your visit!

    Have a Magical Day!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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