• On Sep 17, 2021
    Robert from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we have had our tickets since before Covid and were scheduled to come March 2019. We chose to keep our tickets and are now scheduled to be there for 3 days beginning Oct 6th. Two of our party now cannot make it. possible to get a refund on two tickets?

    Hey There, Hi There, Ho There, Robert!

    Welcome to planDisney! We are DELIGHTED you stopped by, and thank you so much for allowing us to be a part of your PLANNING TEAM as you get ready for your MAGICAL trip to the Disneyland Resort! WE KNOW you are going to have the most MAGICAL time!

    I am so sorry that two people in your group are not able to experience the MAGIC with you! We know that they will most definitely be missed! As you continue to plan for your trip, I did want to let you know that Disneyland Theme Park Tickets are nonrefundable. Now, the great thing is that these tickets can be used again for another trip! Just keep your eye on the ticket expiration date to plan your next trip. If you are unable to use your tickets by the expiration date, please know that the price paid for a wholly unused ticket can be applied to the purchase of a new ticket with an equal or higher price.

    I hope this information is helpful to you! As you know, exciting announcements are being made all of the time at the Disneyland Resort, and we don't want you to miss a thing! That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to The Disney Parks Blog for the most up-to-date Disney information!

    If you have other questions, please let me know! We are here to help in any way!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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