• On Mar 23, 2022
    Helen from WV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    my tickets were cancelled accidentally; I reordered and linked the tickets immediately. Are my park reservations still valid?

    Welcome to planDisney Helen!

    A visit to Walt Disney World in the springtime is a great idea! Stop by EPCOT to enjoy the International Flower & Garden Festival. Nothing says "spring" like gardens, topiaries, and seeing everything in full bloom. 

    I want to make sure I understand what happened with your plans. You purchased tickets, linked them through My Disney Experience, and made Theme Park Reservations. Then you think your tickets were canceled. Because of this, you purchased a second set of tickets. 

    Let's start with the Theme Park Tickets getting canceled. As tickets cannot be returned/refunded, I am not sure how your tickets would have been canceled. Please review your account closely to make sure you do not have 2 sets of tickets linked to you and your travel party.  

    To check exactly what you have booked currently, go to your My Disney Experience account. Under "My Plans" you will see everything that is locked in including any room reservations, Dining Reservations, and Theme Park Reservations. To see your tickets, check under the "Tickets & Memory Maker" tab when you are in "My Plans."

    If there is any question to what you have after examining your My Disney Experience, give a call to a friendly Cast Member at (407)939-1936 so they can review your plans with you. With your vacation just a few weeks away, I want you to make sure everything is in order. 

    Feel free to stop back to planDisney if you have any other questions about making plans for your upcoming vacation. Good luck!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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