• On Sep 9, 2021
    Brook from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets to the boo after hours. We are unable to make the trip down due to Covid concerns we have. Is there a way to get refunded because of the current situation?

    Hi there, Brook! Welcome to planDisney and thanks so much for your visit! I am so thrilled to hear from you, as we have similar travel situations! My family and I had Disney After Hours Boo Bash Tickets we booked for a fall trip, only to later have to cancel the trip altogether. I contacted Guest Relations regarding this, and they told me that if the Ticket remains unused, its value would stay on my account and could then be applied, at the Cast Member’s discretion, toward Tickets to a future party or experience! At this time, I am working on planning our next getaway at a time that works for our family, and I hope to be able to add an After Hours experience to the itinerary at that time!

    If you are ready to discuss a similar option, call Disney Reservations and discuss with one of the fabulous Cast Members. There are sometimes waits on hold, but I will often place Bluetooth headphones in my ear and listen to those amazing Disney hold tunes while getting things done around the house, which makes the wait go much more quickly! 

    Brook, I hope that this information helps you continue to make incredible Disney plans for your loved ones! Please know that we are here for you and we would love to keep helping you with your Disney travel needs. Please come back and see us again anytime!

    Wishing you many magical memories,
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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