Millenium Falcon Night
  • On Mar 25, 2022
    Seonaid from West Lothian Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets already and would like to add Genie+ to them but when I click the 3 horizontal lines and see the tickets, there is no option to upgrade them. Please can you tell me how to do this? Thanks so much!

    Hey Howdy Hey Seonaid and welcome to planDisney!

    I love where the planning is going for your upcoming trip. Adding Disney Genie+ will make navigating the parks so much easier. Having the ability to reserve Lightning Lane reservations in advance can significantly reduce your wait times for your upcoming trip and is such a good benefit. One of the best parts about Disney technology is the ease at which you can make changes. Through your My Disney Experience app, you should be able to make the upgrades to your tickets for Genie+, so let's go through the steps. 

    Sounds like you are right on where you will be able to access your tickets through the app. Once logged on, tap the three horizontal lines and then tap "Tickets & Passes". Once there, you should see all of your tickets linked for your next trip. You should also see an icon below them titled "Change Ticket", tap on that. You should be prompted on the party members you would like to make these changes for. Click on the correct party members and then hit "Continue". You should have options on what changes you would like to make, the bottom one being "Disney Genie+ Service". After you tap on adding Disney Genie+, follow the prompts as if you are checking out of a purchase, which is also where you will see the charge of the service. From there you should be all set!

    Just a friendly reminder that once you have your own personal Genie ready to go, you can make your first Lightning Lane selection starting at 7:00 a.m. EST the day you will be visiting the park. This service includes many of the attractions and shows throughout all four theme parks. Make sure to review the specific available attractions and shows as a couple of the most highly popular attractions such as Star Wars: Rise of the Resistance in Hollywood Studios come with the option for Individual Lightning Lane reservations. This is separate from Genie+ service and extra as these attractions are super popular and wait times get long early and stay that way for most of the day. 

    Make sure to take full advantage of all that Genie+ has to offer such as with the special Disney PhotoPass Lenses and Audio Tales throughout the parks. Get your unique and true Disney experience with special filters for unforgettable pictures. Also, take some time to check out the audio tales throughout the parks for some really cool facts and behind-the-scenes insight into some of your favorite attractions. 

    Best wishes on your continued planning for your upcoming holiday and we cannot wait to welcome you to the Most Magical Place on Earth real soon! Let us know if you have any further questions. 

    Have a Magical Day, 

    Nick 
thumbnail image for Nick

Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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