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  • On Nov 10, 2022
    Hope from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a ticket that I purchased a few years ago. How do I do the reservation with that ticket?

    Hey Howdy Hey Hope and welcome to planDisney!

    Thank you so much for stopping by with your question about Theme Park Reservations. I will be happy to walk you through this process and hopefully get you back to planning your Magical trip! Let's get to it!

    The first thing you are going to want to do is to double-check that your ticket is still linked to your My Disney Experience account. You can do this by logging onto your account and going to the "My Plans, Reservations and Tickets" section and looking for the heading, "My Tickets, Passes & Memory Maker" which you will click on. Once there, you should see all of the tickets that you have linked to your account and the members of your party they are assigned to. As long as you see your tickets there and appropriately linked, you should be able to go on to the next step of making your Theme Park Reservations. 

    You can make your Theme Park Reservations on the home screen of your My Disney Experience account. At the top, look at the icons and you should see one labeled "Park Reservations" you can highlight and a blue button will come up for you to make these reservations. 

    Now, if something has not worked right thus far, let's walk through a few steps you might have to go through before you can make your Theme Park Reservations. 

    If you log onto your My Disney Experience account and do not see your tickets, try to link them again. At the home screen, highlight the "Park Tickets" icon and then click on the blue button to "Link Tickets". Move through the steps to try and get your tickets linked.

    Depending on when you purchased your tickets, this might be an issue and a call to Disney might be needed. In most cases, all theme park tickets usually come with an expiration date. Once these tickets are expired, they fall off of your My Disney Experience account and are unable to be linked. Not to worry, with a call to Disney, in most cases, the cost of unused tickets can be applied to the cost of new tickets but you will be responsible for the difference in the price. Also, around the time of COVID-19 closures, Disney was doing a lot of unique things with theme park tickets and reservations they normally would not do because of the circumstances. If this applies to your ticket and say there is no expiration date but unable to link your tickets to your account, you will also have to give Disney a call and a Cast Member will have to work their Magic to sort out any potential issues. You can call Disney at (407) 934-7639. 

    I hope this information helped get your Theme Park Reservations secured. Best of luck as you continue to plan for your upcoming trip and feel free to reach out and let us know if you have any further questions, we would be happy to help!

    Have a Magical Day, 

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Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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