dlr dining 08
  • On Aug 10, 2022
    James from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our ticket ID codes are not recognized.

    Hi James, and thank you for bringing your question to the planDisney Panel!

    When visiting the Happiest Place on Earth, the Disneyland Mobile App is a must for easy navigation throughout the park. The app allows you to do quick Mobile Food & Beverage Ordering or add yourself to a walk-up dining list for a sit-down restaurant when you don’t have reservations. Another perk of the app is easy storing of your digital theme park tickets.

    Based on your question, I am assuming that you are receiving an error when trying to scan your tickets into the app. You are likely scanning the QR code for your theme park reservation instead of the bar code for your tickets. The ticket bar code would have been emailed along with your receipt after purchasing your tickets on the Disneyland Resort website. If you cannot find your theme park tickets--only the reservation QR code--no worries. You can present the QR code for gate entry into the theme park, and a Cast Member will print out physical tickets that you can use to scan into the app for things like Genie+.

    I hope I was able to answer your question. If you have any other questions for the panel, please drop by again!

    Best wishes,
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

Related Video

  • thumbnail image for Tips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.