Characters and family at Stormalong Bay
  • On May 20, 2024
    Dina from austria Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My ticket doesn't have an ID number only a QR code. I am not able to connect them with the disney app.

    Hey Dina! Welcome to planDisney! I'm absolutely thrilled to be a part of your Disney journey. I just can't wait to share all the wonders of the My Disney Experience app with you, from interactive maps to turn-by-turn directions and even the convenience of ordering food in advance. It's a magical tool that will make your visit even more special.

    Believe me, I find myself opening the app just to get a sneak peek of my next Disney adventure and the countdown calendar to my next stay at a Disney Resorts Collection hotel. It's so much fun!

    Now, let's talk about how to link your tickets in the My Disney Experience app. It's super easy, I promise. When you open the app, just click the three horizontal lines at the bottom right corner, then tap "My Tickets & Passes" at the top left. From there, click the blue "+" button, then "Link Tickets & Passes." Here, you can use your device camera to scan your QR code to link tickets, passes, MagicBands, and more. How convenient is that?

    While you're exploring the app, I highly recommend checking out all the other awesome features under the three horizontal lines. You'll find your photo gallery, cool PhotoPass Lenses for fun pics in the parks, a helpful Car Locator for parking, your Family & Friends list, and even Merchandise Checkout for a speedy payment process at select merchandise locations at Disney Springs, EPCOT and Magic Kingdom Park.

    Once you get the hang of all the app's cool features, you'll save so much time and have a blast using Disney Genie's cosmic power to plan your day. 

    I hope this information is helpful, Dina! Remember, I'm here for you anytime with more questions. It's always a pleasure to assist friends like you.

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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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