Couple at it's a small world; costume
  • On Mar 5, 2024
    Tiffany from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get my ticket? I didn’t get an emailed ticket and I just see my reservation details when I log in. Will I get a QR code?

    Hiya, Tiffany!

    Welcome to planDisney! It looks like you'll be visiting the parks very soon, let's see if I can help you find your tickets before the clock strikes midnight!

    If you selected a Disney eTicket when you purchased your ticket from the Disneyland website you should have been provided with a link to view your eTicket and then received a confirmation email with the link to view your ticket. But there may be a faster way to find your ticket using the Disneyland Mobile App by following these steps:

    • Download the app and sign in using the same Disney account that you used to purchase your tickets
    • Tap the "☰" to open the menu
    • Tap "Tickets and Passes"
    Hopefully your tickets are right there waiting for you! If not, eTickets can be retrieved at the Disneyland ticket booths if you bring the credit card you used to purchase them, your government-issued photo ID, and a copy of your confirmation email from ordering the tickets (which is separate from the email that has the link to print them). 

    You can also use the app to confirm that you have park reservations (which would tell us that you definitely do have tickets) by opening the main menu and tapping "Future Plans" which I always recommend checking before a visit!

    The app can do lots of other magic, too! I love using mobile ordering to grab a quick snack or plan what I want to eat for dinner later. You can check wait times for attractions, find the closest restroom, view the entertainment's super helpful! 

    I really hope you can find your tickets, Tiffany. Wishing you a stress-free visit! 

    Keep moving forward!

thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.