Hey, howdy, hey, Mark!
Welcome to our planDisney posse! I hope you’re having a great day… AND I hope that you’re able to visit The Most Magical Place on Earth soon! You’ll want to watch the
Disney Parks Blog closely as they are always posting updates on all of the Disney World happenings. There are some incredible things that are on the horizon this year. I hope you get to experience some of the magic!
It sounds like you have a question about ticketing, Mark. Because I don’t have specific details about/access to your specific account and ticketing details, I’ll just give you a few suggestions! If you need more detailed help, please visit us again with a little more information and we’ll be happy to do our best! I recommend visiting the
My Disney Experience Mobile App. Click on the “☰” option at the bottom of the screen, then select the “My Tickets and Passes” option. From there you’ll be able to see what tickets are available to you. If your tickets are not visible, try selecting the “+” option at the top of the screen and add any tickets that you may have. That will link them to your account and make them accessible for use. You can also directly talk with a Cast Member on the App using the “Chat” feature.
Mark, I hope you’re able to use your particular tickets soon! If you have additional questions, we’d love to help you further here at planDisney!
TTNF: Ta-Ta For Now,
Allyn