Hey there, Chase! Thanks for stopping by planDisney with your question. I know it can be confusing as you can’t see your ticket on the
Disneyland website in the same way you can see it within the
Disneyland mobile app. Also, you might already have a reservation without knowing it. Let me walk you through the website and app in case it helps.
~ Log in to the
Disneyland website using the account you used to purchase the ticket. Go to My Disneyland, Ticket and Reservation Details, View My Park Reservations. If you already have a reservation, you will see it there. Having a reservation implies you have a ticket too, as you can’t make a reservation without a ticket. If you don’t have a reservation, on the Ticket and Reservation Details page you’ll see a button to Make Park Reservations. Once you click that button, it will allow you to select the ticket you’d like to make the reservation for.
~ You can also log in to the
Disneyland mobile app using the same account used to purchase the ticket. You should see the ticket under Tickets and Passes. If you have a reservation, you’ll see it under Future Plans. If you don’t have a reservation, you can click the “+” at the bottom of the screen and select “Make a Park Reservation.”
Hope this works for you. Come back with any other questions, we’re here to help.
See ya real soon,
Kamini