Couple at it's a small world; costume
  • On Oct 15, 2023
    Lindsay from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a ticket on my app. How do I modify the day? I don’t see it on the website she. I go to modify

    Hey there, Lindsay! We are happy to see you've found planDisney and have dropped by to ask us a planning question.

    Oh boy! I'm sorry to hear that you are having trouble modifying your theme park ticket reservations on the website. Sometimes even though you have the ticket linked to your Disneyland app it doesn't carry over onto the website. The easiest way to modify your theme park ticket reservation would be through the app if you see your ticket under "Tickets and Passes". To modify, tap the "+" at the bottom of the screen in the Disneyland app, tap on "Make a Park Reservation", and then on the next screen tap "Make or Modify Park Reservations". This should take you to a webpage that shows any upcoming reservations for your linked tickets and you can modify or cancel. If you do not see any upcoming reservations, you may need to link your ticket again to your account or reach out to Ticket Services to see if there was an issue.

    Pro Tip: If you want to get the most out of your day, look into Disney Genie+ as an add-on to your visit. You can add this to your ticket as soon as you enter the park for the day through the Disneyland app. I recommend that you add a credit card to your profile through the app ahead of time to make that purchase easier on you in the parks so you can make a Lighting Lane selection quicker!

    Lindsay, I hope this information helps you modify your park plans for a day that works best for you. You've got a friend in us if you have any other planning questions!

    Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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