world famous jungle cruise
  • On Jul 28, 2022
    Melinda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have three of the SoCal resident Park Hopper tickets but they expired during the pandemic in 2020 and now I would like to use our final day on August 12, 2020. How can I get a new ticket re-issued and a reservation?

    Hiya Melinda!

    Welcome to planDisney! We're so happy that you sent this Disneyland Resort planning question to us hEAR! I'm Kristen, and I'm happy to be your planEAR today!

    Oh man, these past few yEARs have been a real doozy, haven't they? I can think of no better way to play and forget about the outside world than by having a Disneyland day! Especially since the Main Street Electrical Parade is back for a limited-time celebration of its 50th Anniversary! Melinda, you're going to need to call the helpful Disneyland Resort Theme Park Ticket Cast Members as they'll be able to best explain all of your options. Right after the parks reopened, theme park ticket expiration dates were extended automagically to the end of 2021. However, I believe what they're doing right now for Guests who still have expired tickets is either reissue them as new Theme Park Admission Tickets or possibly as refunds, but both on a case-by-case basis. Their phone number is (714) 781-4636.

    One tip I can provide today is that in addition to needing a valid Theme Park Admission Ticket, Guests now need to also make a Park Pass Reservation for each of their Disney days. Park Pass Reservations kind of tell Mickey and his friends which park(s) you plan to play in and on what day(s). If you have a Park Hopper ticket, you'll select the theme park you'd like to start your day in; you'll then be allowed to hop between both parks, as much as you'd like, starting at 1:00 P.M. And to help you better plan your upcoming Disney day, hEARs the Park Pass Reservation Availability Calendar.

    I'm so sorry that I was unable to provide a better answer or a quick fix for you, Melinda. I hope that you're able to get everything sorted out super quickly and that you're able to still visit on your desired Disney date. Be sure to follow the official planDisney Panel Instagram account for even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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