Girl with balloons at Riveria
  • On Aug 5, 2020
    Jennifer from FL Asked

    I have three Magic bands sent to me from a cancelled vacation due to Covid but I am using them next week for my Disney trip. Only one of the three bands are linked and the other two say will call tickets. How do I get the last two linked ?

    Hi, Jennifer!  Welcome to planDisney!

    What did we ever do without MagicBands?  Wearing your MagicBand allows you to unlock your Walt Disney World Resort Hotel room, access your theme park admission, and connect your Disney PhotoPass Service pictures to your My Disney Experience account.  During your resort hotel stay, you can even use your MagicBand to charge purchases to your Walt Disney World Resort Hotel room.  I love that you can do all of this without ever having to fumble through your bag or wallet.  It's all right there on your wrist!

    Jennifer, I'm sorry to hEAR that you had to postpone your Walt Disney World Resort vacation, but it's great news that you will be returning to the magic next week!  If the same three Guests who were on your original reservation are traveling next week, you'll have no problem using those MagicBands from your canceled trip.  Guests can collect multiple MagicBands and reuse them until the batteries run out.  However, you cannot transfer a MagicBand from one Guest's My Disney Experience profile to another.

    MagicBands are not linked to your theme park tickets themselves, instead, MagicBands are linked to your My Disney Experience profile and can access all of the information in your My Disney Experience account.  So even if some of the Guests in your party have will-call tickets to pick up, you can still link their MagicBands to their My Disney Experience profiles.  You can do this using your My Disney Experience mobile app.

    To see if your MagicBands are linked, open your app and click the three lines in the bottom right corner of the screen.  Next, scroll down to "My Profile."  Under "My Profile," click on "MagicBands & Cards."  There you can check to see the MagicBands assigned to everyone in your Family & Friends List or click on "Link a MagicBand or Card" to link a new band.  New MagicBands can be linked using the ID Code found on the back of the band.

    I hope that this information clears up your question about your MagicBands.  If you are still having trouble getting things worked out, feel free to call the Help Center phone number for MagicBands.  A Cast Member can help you get things straightened out faster than you can say, "Bibbidi Bobbidi Boo!"

    As you get ready for your trip, be sure to follow the Disney Parks Blog and keep an eye on the operational updates page on the Walt Disney World website for all of the latest information regarding the phased reopening process.  Don't hesitate to stop by planDisney again if you have any additional questions!

    See ya real soon!
    Samantha
thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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