MagicBand+ and Smart Phone
  • On Jun 27, 2023
    Maureen from Fife Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I thought I had added my DVC membership card to my smartphone wallet - the card appears but there are no 3 dots above the card, therefore I cannot get QR code. Any help would be much appreciated.

    Hey Howdy Hey, Maureen!

    Welcome Home and welcome to planDisney.  Adding your Digital Membership Card to your Smartphone's wallet adds a whole new kind of magic to your vacation, as accessing your eligible Disney Vacation Club discounts is as easy as Bibbidi-Bobbidi-Boo.

    Maureen, it's possible that your card downloaded properly but you just need to access the QR code a different way.  For example, I have an Apple iPhone and when I look in my wallet, I don't see the three dots above the card. However, when I select my card, it opens to show my QR code.  If you also have an Apple iPhone, here's what I recommend:
    • Go to your Settings app
    • Select Wallet & Apple Pay
    • Scroll to your Disney MagicMobile Pass, which is also your Digital Membership Card
    • Select your card and you should see your QR code
    If you have a different Smart Phone, you can try to access the wallet and see if the same instructions apply. If not, you may need to disconnect your card and reload it again.  

    When you use your Digital Membership Card for eligible discounts, you can either just show them your card or access "Memberships and Passes" right in your My Disney Experience app. This will also serve as proof of Membership.  

    If it is still not working, I recommend contacting Member Services who may be able to better troubleshoot this for you.  They may be able to see on their end why the QR code isn't showing for you.  

    I hope this helps you, Maureen.  If you have any further Disney Vacation Club questions, stop back and see me here and I'll be so happy to help you!

    See ya real soon,
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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