• On Sep 26, 2022
    Kelly from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I think I’ve renewed twice since I thought the first renewal did not go through. Will Disney catch the mistake or is there someway you can check so I can fix it?

    Hi, Kelly!

    Thanks so much for visiting planDisney this week. Let's see if we can help you fix your Magic Key Pass renewal. 

    I think you may be able to see the charges on your credit card statement, so that would be my first step in investigating this mystery. If you see more than one charge, don't worry! 

    The Disneyland Resort has a team of Cast Members who specialize in helping Magic Key Pass holders, and you can call them at (714) 781-7277

    I hope this helps you check your renewal information and make the most of your Magic Key Pass at the Disneyland Resort soon, Kelly! 

    May the magic be with you, 

    Julie

thumbnail image for Julie

Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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