Cinderella Castle 50th Day
  • On Sep 9, 2021
    Pedro Asked

    Hi! unfortunately things here in Brazil are still not good and that's why I still won't be able to travel with my partner. :( I would like to know if we were able to extend the validity of our tickets until December 2022. Thanks

    Olá, Pedro! Tudo bem?

    Welcome to planDisney with an excellent question. It is a pleasure to assist you as you plan a pixie-dusted Walt Disney World Resort vacation!

    As a fellow Brazilian Guest, I cannot wait for authorities to lift travel restrictions so I can finally return to the magic! Unfortunately, I have also had to cancel a couple of visits with Mickey this past year, so I understand how frustrating this situation can be.

    Pedro, did you purchase your tickets with a travel agent in Brazil? If so, I recommend contacting them for assistance, as they will be able to look into the terms and conditions of your purchase and guide you through options. If you bought your tickets directly with the Walt Disney World Resort, please get in touch with the Walt Disney World Resort in Brazil at (11) 4700-2835, and Cast Members will be glad to assist you. Tickets that were impacted by the temporary closure last year and extended until September 26, 2021, will not be extended once again. Still, you are welcome to apply the amount paid for your wholly unused ticket toward the purchase of admission for a future date. Please note that all modifications are subject to availability and new charges may apply.

    I hope this helps you while planning, Pedro. Come back to visit us if you have additional questions, and be sure to stop by planDisney in Portuguese next time!

    Saudações mágicas,
    Thiana
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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