Overview Shot of Disneyland
  • On Jan 7, 2020
    Peter from Essex Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi there, We are from the UK and visiting Disneyland for the first time. I bought our park tickets (mobile tickets) from the UK and when I scanned them into the Disneyland app they are all in my name. How can I change my name to my familys name. Thanks

    Hello Peter! Greetings from California! We are so happy that you will be visiting The Happiest Place on Earth all the way from the UK!

    By the time you arrive at the Disneyland Resort, Star Wars: Rise of the Resistance inside of Star Wars: Galaxy’s Edge will be open to guests! Make sure you visit Batuu where you’ll be able to team up with the Resistance in an epic battle against the First Order. I had the chance to ride this attraction at Walt Disney World and it is nothing short of amazing! Don’t forget to stop by for your mission where you’ll be able to pilot the Millennium Falcon on Millennium Falcon: Smugglers Run. You’re sure to be famished after your battle and flight, so stop by Docking Bay 7 Food and Cargo to replenish your energy and conquer the rest of Disneyland Park!

    It was very wise of you to purchase your tickets ahead of time. Because of that, you’ll be able to go straight to the entrance turnstiles! If you and your family are going to use the tickets at the same time then it is OK that they are all under your name. When you arrive at the turnstiles to enter the park, the Cast Member will take each of your pictures and assign a ticket to each of you. If you have children's tickets then those would also be assigned accordingly at that time. You can then enter the park and start to enjoy everything that Disneyland Park has to offer. If you are really worried about this then you can call the phone number for ticket information and they would be more than happy to change the name on the tickets and assign each one to each person in your family. 

    Peter, I am so excited for you and your upcoming trip! If you have anymore questions please let us know how we can help make it more magical.

    Remember, Always believe in the magic!

thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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