• On Mar 16, 2017
    Lance from West Midlands Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Theres 2 of us going to WDW. under tickets and passes it will only list 1 ticket with MM & who it is assigned to (my partner) but if you click on magicbands & tickets it will come up with my activated ticket. is this right?

    Hi Lance,

    Welcome to the Disney Parks Moms Panel! Thank you for bringing this question to us!

    If I understand your question correctly, you have purchased Memory Maker. Memory Maker is assigned to one person but it can be shared by both of you. Just be sure that you both are connected through your My Family and Friends lists in your My Disney Experience accounts. 

    Your MagicBands and tickets should also be linked in your My Disney Experience account. As long as you have linked your MagicBands and/or tickets, you should see them in your My Disney Experience Account. 

    When taking photos at a Disney PhotoPass photographer location, either one of you can swipe your MagicBand after the photo is taken. That photo will then be linked to your Memory Maker and, as long as you are linked through My Disney Experience, you both should have access to the photos.

    If a photo does not automatically link to your Memory Maker, you can visit a PhotoPass center in one of the theme parks. As long as you know the general time you took the photo and location, one of the PhotoPass cast members should be able to find your photo(s). If you leave the parks and realize that you are missing photos, you can also call Guest Services at 407-939-5277 and ask to speak to someone with PhotoPass services. They can help you over the phone. They will also need the general time that the photo was taken and the location. In the past, I have talked to PhotoPass cast members in person and on the phone. On each occasion, the cast member was fantastic and was able to locate our photos!

    I do hope you and your partner have a magical vacation. I will ask Tinker Bell to sprinkle a little extra pixie dust!

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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