• On Sep 18, 2018
    Tom from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi there, Our Disney tickets have been booked through Will Call and wee were told to pick up the tickets when we arrive at Disney World. I have tried to book some fast passes through the app but we need the ticket ID. What do we need to do? Thank you Sam

    Hi Tom!

    Welcome to the Disney Parks Moms Panel.  I am so happy you've stopped in to ask a question about your Walt Disney World Theme Park ticket purchase.  It's my pleasure to help you out.

    When you book your tickets you should have been emailed a receipt with a confirmation number to show Will Call to pick up your tickets.  You can link this confirmation number to your My Disney Experience account and you should be able to make Disney FastPass+ selections.  Just put the confirmation number in where it asks for your ticket ID.  If you have problems linking your tickets you can contact a Cast Member who can help using one of the handy phone numbers listed in the phone directory.   

    I hope this has answered your question if there is anything else we can assist you with, please don't hesitate to ask.  Lending a helping hand to fellow Guests is what we love best.

    Dream as Dreamers Do,

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Meet the Panelist: Jennifer, Alabama

Hello, my name is Jen, and my family and I call the Gulf Coast of Alabama home. I am a mom to 2 rowdy Pirates and a beautiful teenage Princess. I've been showing my "Disney Side" since I was a small child and I can't wait to share the abundance of Pixie-Dusted knowledge I have acquired about the Most Magical Place on Earth with you and your family! Learn More About Jennifer

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