• On Jul 20, 2021
    Melanie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a theme park reservation for myself and a guest for July 29 but cant seem to link this to my account. Neither the QR code, nor the confirmation number are recognized.

    Hey There, Hi There, Ho There, Melanie!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are so excited to answer your question and help you plan your upcoming trip to the Disneyland Resort! We KNOW you are going to have the most MAGICAL time ever!

    I am so sorry you are having issues linking your Disneyland Theme Park Tickets and your Disneyland Theme Park Reservations. My recommendation would be to call 714-781-4636 and speak to a Cast Member. The Cast Member will then be able to open your My Disneyland Account and see what the issue might be. We want to make sure all issues are fixed to ensure you have the greatest day at the HAPPIEST PLACE ON EARTH!

    I am sure you are aware that there have been longer-than-normal waits for Guests calling to speak to a Cast Member. To decrease your wait-time, I recommend you call in the evening. I have found you will not wait as long if you call in the evening than if you call in the morning or in the afternoon.

    I hope this information helps you in your planning! If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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