Hey There, Hi There, Ho There, Melanie!
Welcome to planDisney! We are DELIGHTED you stopped by, and we are so excited to answer your question and help you plan your upcoming trip to the Disneyland Resort! We KNOW you are going to have the most MAGICAL time ever!
I am so sorry you are having issues linking your
Disneyland Theme Park Tickets and your
Disneyland Theme Park Reservations. My recommendation would be to call 714-781-4636 and speak to a Cast Member. The Cast Member will then be able to open your My Disneyland Account and see what the issue might be. We want to make sure all issues are fixed to ensure you have the greatest day at the HAPPIEST PLACE ON EARTH!
I am sure you are aware that there have been longer-than-normal waits for Guests calling to speak to a Cast Member. To decrease your wait-time, I recommend you call in the evening. I have found you will not wait as long if you call in the evening than if you call in the morning or in the afternoon.
I hope this information helps you in your planning! If you have other questions, please do not hesitate to ask! We are here to help in any way!
Have a MAGICAL day!
Wes