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  • On Aug 17, 2022
    Monica from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My theme park confirmation email includes a confirmation number and QR codes. The email says the QR codes and "associated tickets" are required to enter the park. I didn't receive tickets. Is the email the ticket?

    Hey, howdy, hey, Monica!

    From what you are describing, it sounds like your tickets are pretty much all set for your visit to the Disneyland Resort. Your theme park ticket confirmation email may or may not include QR codes that reflect your theme park reservations. Procedures have recently changed so that QR codes are no longer necessary when activating your tickets. But I still recommend keeping that confirmation email in case you need some information to verify your purchase. Currently, your Disney eTickets are required when entering the theme parks for the first time. You may choose to print them out from the “Access Your eTickets” link found in your confirmation email. I prefer to simply show the eTickets as found in the Disneyland mobile app. To find your tickets in the app, look for the “Tickets and Passes” tile on the ☰ feature menu of the app. After logging in to the same account you used to make your purchase, your eTickets will show up on that tickets screen.

    Tony’s Tip: When you redeem your eTickets at a park entrance, the regular tickets will replace your eTickets in the app. You will also be handed printed copies of your tickets. You may use either the printed ticket cards or the digital tickets displayed in the app for park re-entry and for redeeming Lightning Lane return times.

    I hope you have a magical time, Monica. If you have any more questions, please don’t hesitate to visit us at planDisney again.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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