Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Aug 23, 2014
    Stephanie from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Thanks, Erin! Bummed we can't go paperless when renting a LOS stroller! Oh, well!! 9th WDW trip but this is our 1st time using ME. ME booklet states our arrival resort but not our departure resort-as they are different. Is this okay? Should I call ME?

    Hi again Stephanie, 

    The situation you describe often happens when you book a split stay, spending parts of your Disney vacation at two different resorts. 

    When I've been in your shoes, I have sometimes gotten two different packets in the mail from Magical Express, one for the first hotel and one for the second. They usually arrive at my home on different days, spaced apart by the number of days of my stay at the first hotel. If you don't find that you get a second packet in the mail, then you will need to contact Magical Express. 

    You can do this in advance of your trip by calling (866) 599-0951. Be sure to have your flight information and resort confirmation numbers available before you get on the phone. If for some reason you don't get to contact Magical Express prior to your trip, you can also arrange your return transportation while you're at your hotel. Just stop by the concierge desk and let them know what you need. 

    Please let me know if you have additional questions. I'm happy to help. 
thumbnail image for Erin

Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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