Touch of Disney Couple with masks
  • On Jan 24, 2023
    Julie from Gloucestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Thank you for your response on my ticket error on the app. I can’t get the telephone number you Linked to to work from the uk……Is there an email address? If it’s just an app issue (and my actual tickets are correct) do I definitely need to rectify it?

    Welcome back, Julie! Thanks so much for taking me up on my offer to write back directly. I'm so happy to be able to help!

    Sorry to hear my link to the phone numbers wasn't working. It's entirely possible it has something to do with trying to access the page outside of the U.S. To speak to a Cast Member about your tickets, the specific number you will want to call is +1 (714) 781-4636, or you can send an email for a Disney Cast Member to respond to. Alternatively, you could plan on stopping by a Disneyland Resort Box Office once you arrive if that's easier!

    My recommendation is to try to get this addressed - just to make sure everything will be smooth once you arrive at the Disneyland Resort. You'll be too busy enjoying the Disney100 celebration! Speaking of which, as you continue to plan, make sure to take a look at the Foodie Guide from the Disney Parks Blog. Everything looks so delicious!

    Thank you again for the follow-up, and please keep the questions headed my way, Julie!  I'm so glad to be able to help as you plan your trip.

    Have a Magical Day,
    Greg

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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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