• On Oct 4, 2009
    Heather from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Thank you so much for all of your help! How easy is it to book restaurant reservations online for the character dinners? Is it as reliable as the phone reservations? How does it work with your hotel confirmation number and/or credit card?

    Hello Heather!  As long as you aren't trying to find reservations for popular restaurants at the last minute, I think the system is very reliable and easy to use.  You start by visiting the restaurant page on  You'll notice there are filters on the left side of the page that can help you narrow down your search.

    Once you find a restaurant you want to book, click on the 'book a reservation' link.  You'll notice when you try to book your first reservation, there is a link to 'retrieve your reservation.'  You'll want to click this first to enter your resort reservation information which will allow you to book reservations for your check-in day, plus 10 additional days (assuming you are making reservations exactly 90* days prior to your check in).

    Next, you can enter the date you want to dine at this restaurant or if you have flexibility, click on the date range box which will allow the system to search several days at once.  Enter your desired time (note: the system will search within 2 hours from the time you enter) and the number of people in your party.

    Once the system returns back the results, you can select the desired reservation time by clicking on the radio button to the left of the desired time.  Then at the bottom of the page, click 'add to cart' after you've entered the security check words.  You can continue this process to make other dining reservations and when you are ready to check-out, just follow the steps on the screen.  You will receive a confirmation email within minutes.

    Most restaurants do not require a credit card but if you have a reservation that does, you can simply enter it when prompted. 

    Good luck!  Diane :)

    Note: on October 27, 2009, Disney will be expanding it's advanced dining window to 180 days.
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Meet the Panelist: Diane, Connecticut

I’m Diane from Connecticut. I love to travel  - especially to Walt Disney World! I am married with three children and telework as a product consultant. I believe Disney vacations are like snowflakes, no two are the same. Learn More About Diane

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