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  • On Sep 29, 2025
    Mariellen from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I tell that the memory maker package that I bought in the app is in my account?

    Hiya, Mariellen, and welcome to planDisney! I couldn't be more thrilled that you're here with this awesome question about your upcoming Walt Disney World Resort vacation! You'll be arriving in just a few short days, and you must be so excited! Now is a fantastic time to confirm that all of your Donald Ducks are in a row! 

    Mariellen, you'll be happy to know that you can log in to My Disney Experience to check on all of your upcoming vacation details. Navigate to "My Plans," then toggle over to "Tickets, Passes & Memory Maker." Your Memory Maker purchase should show up there.

    Once you're at the Most Magical Place on Earth, you'll be able to see your Disney PhotoPass gallery within the My Disney Experience Mobile App. Open the main menu by tapping the "≡" icon, scroll to "Disney PhotoPass," and select "Photo Gallery." Select a photo and follow the instructions as you activate Memory Maker.

    Don't miss fun Magic Shots that will take your snapshots to the next level! Just ask your photographer if any are available as you take your photos. 

    Mariellen, I hope this is helpful to you as you continue the countdown to your vacation at the Most Magical Place on Earth! Please stop by planDisney with any other questions you have!

    See ya real soon!
    Jennifer
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Meet the Panelist: Jennifer, Georgia

Hi friends, I’m Jennifer! I live in Georgia with my handsome Prince Charming and our three awesome Mouseketeers. My Disney favorites are food, princesses, holidays, and festivals. I thrive on logistics and details, so I love all of the intricate plans that go into making a perfect Disney vacation. So let’s get started, because tomorrow is just a dream away! Learn More About Jennifer

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