• On Dec 29, 2016
    Lawrence from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can you tell me when or if an annual pass exchange certificate expire?

    Hi, Lawrence!

    I just ordered a Disney Platinum Pass, and plan to activate it in a few weeks. I took a look at my personal My Disney Experience account, and under Tickets and Passes, it lists that I have a Platinum Pass linked to my account, with an expiration date of December 31, 2030. I would hope this would give you plenty of time to take your exchange certificate to a Guest Relations window at Walt Disney World to activate it!

    Once my pass is activated, the new expiration date (1 year after first use unless other terms apply) will be listed appropriately on the account.

    I have previously had an Annual Pass, and just love the convenience of coming and going from the theme parks. I also enjoy the benefits of being a pass holder, especially the dining and shopping discounts. Make sure to keep your Annual Pass handy and show it the proper Cast Members when shopping or dining to receive your Annual Pass discount.

    Wishing you many happy theme park visits with your Annual Pass!

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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

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