Star Wars Marketplace; Hollywood Studios; Galaxies Edge
  • On Feb 18, 2024
    Matthew from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will there be any tech issues if I am using my phone to book an individual lightning lane at 7am and my wife is using her phone to book our first regular lightning lane at 7am and we are logged into the same Disney account?

    Well hello, Matthew. I'm so happy you keep coming back to us here at planDisney. We are always happy to help Guests make magic on their trips to the Walt Disney World Resort.

    While both you and your wife can usually be logged into the same My Disney Experience account on the My Disney Experience mobile app on 2 separate devices at the same time, it is definitely recommended to log into each of your own accounts. Simply create another account and connect through the My Family & Friends List, selecting the option to allow each other to view all of your plans. This way, you'll each have your own account but can book Lightning Lanes and Individual Lightning Lanes for each other, make modifications, etc.

    If you are also going to be trying for a Boarding Group through the Virtual Queue, here is my order of priority: Virtual Queue, Lightning Lane through the Disney Genie+ Service, and then Individual Lightning Lanes. In my experience, these tend to book up in that order. Of course, everything depends on the day, how busy the theme parks are, and how many people are buying these services. And remember to keep checking back on the My Disney Experience mobile app's Tip Board to see if other options open up at different points during the day. While you cannot cancel or modify an Individual Lightning Lane, you can cancel or modify Lightning Lanes through the Disney Genie+ Service. Simply find your current reservation on the My Disney Genie Day section of the app, select the 3 dots (...) in the upper right-hand corner of the actual reservation, select "Modify Plan," and follow the prompts. Don't worry, until you fully complete the process, you won't lose your current selection.

    Matthew, best wishes in getting all the Lightning Lanes you desire. If you have any other questions, just reach out again!

    Life's not a spectator sport,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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