Girl with sister and dad in front of Cinderelle Castle
  • On Feb 8, 2022
    Kimberly from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to talk to someone who can walk me through the process. Is there a way to set a time to talk? Thank you in advance for your time. KZ

    Hi, Kimberly! You're as welcome as can be here at planDisney! Since our panelists are frequent Disney Parks guests, we benefit from making a few mistakes during our vacations but learning lots of lessons along the way. I love sharing my knowledge with anyone who will listen. I sincerely wish I could give you a call, but instead, I'll share my "Walt Disney World 101" strategies here.

    March is a lovely time to visit, due to the practically perfect temperatures (don't forget the swimsuits). It also marks the start of the EPCOT International Flower & Garden Festival and the return of the fan-favorite Festival of Fantasy Parade in Magic Kingdom Park. If you haven't done so, link your theme park tickets to your My Disney Experience account, and then make your Park Pass Reservations. As of this writing, the Theme Park Availability calendar for March looks as green as a four-leaf clover! 

    The next thing you'll want to familiarize yourself with is Disney Genie+ service, which is built into the My Disney Experience mobile app. Offered at more than 40 attractions and experiences, it can grant you a number of wishes if you choose to purchase it, including the ability to skip the Standby line. You may make one selection at a time, starting at 7:00 AM on the day of your visit. If your theme park ticket includes the Park Hopper Option, you can select Lightning Lane arrival windows across multiple theme parks after 2 PM each day. The Disney Parks YouTube channel has an overview with some questions and answers from planDisney panelists. I feel you get the most bang for your buck using Genie+ at Magic Kingdom Park and Disney's Hollywood Studios.

    Another thing I like to do before my trip is to watch ride-through videos of attractions, such as Remy's Ratatouille Adventure. I also google restaurant reviews for some of the dining locations I'm considering to help me decide whether or not my picky Mouseketeers will enjoy it. The planDisney Instagram page is another good resource for Walt Disney World Resort hotels. I love the Pocket Guides posts and the walk-through room videos that sometimes appear in the Stories section. 

    If you still feel that you'd like to speak to someone over the phone (especially about technical or My Disney Experience issues), you can talk with a Cast Member at (407) 939-4357. The phone lines get very busy, so wait times are lower if you call right when they open at 7 AM EST. 

    I hope this helps a little, Kimberly. If you have any specific questions regarding your trip, I encourage you to send them to us. We want you to have the most magical time ever!


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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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