Asian Family; Multigenerational
  • On Jan 9, 2026
    Greg from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I talk to a person to make reservations and answer questions

    Hello, Greg!

    Thank you for reaching out to planDisney. It looks like you will be visiting "The Happiest Place on Earth" soon! How fun!

    Guests can call either the "Tickets" or "Vacation Packages" lines, depending on what they need assistance with. There’s also occasionally a chat option available on the same page as the phone numbers. Cast Members truly enjoy helping Guests, so you’ll be in great hands. And of course, you can always send your questions to planDisney, as well!

    The Disneyland mobile app is another must-have before your trip. It's great for reviewing park maps and planning your day ahead of time, and I rely on it constantly in the parks to check wait times, mobile order food, and book Lightning Lanes. I'm a big fan of Lighting Lane Multi Pass, a Fairy Godmother-approved service that lets Guests skip the standby lines on many attractions. Guests can usually add it when purchasing their park tickets, and if not, they can buy it after entering a theme park. Since availability can be limited, it’s best to purchase it as early as you can.

    Greg, I hope this information was helpful. Please contact planDisney again if you have more questions!

    Magic Happens!
    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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