Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Jul 3, 2012
    Joanna Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are taking our 4 year old autistic son who tends to wander when waiting in lines. It's our first visit, not sure how it works, but are lines roomy enough that he will able to pace around or can one of us wait in line with our daughter and then get him?

    Hi there, Joanna!

    While many of the queues are in fairly controlled spaces, you will definitely want to take advantage of the Guest Assistance Card, offered at no cost by Guest Relations.

    Before you visit any rides on your first day in a Park, head over to Guest Relations. Be prepared to explain your son's diagnosis to the Cast Member who assists you, and explain what he might need to comfortably navigate the queues. Medical documentation can be helpful, although not necessary; sometimes, when a need is not visible (i.e. no wheelchair), medical documentation can provide an extra layer of clarity.

    There are a variety of "levels" of Guest Assistance Cards that are available, based on need and accommodation. Be advised that while none of these permit "line-jumping," there are arrangements that can be made to ease the challenges of waiting in the long lines with children (and adults) who require some additional assistance.

    You'll only have to go once, and the Card will be good for the duration of your trip.

    Have a wonderful time!

    See you later, celebrator,
    -Deborah B.
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Meet the Panelist: Deborah, Florida

As a Florida native, my life has always included Walt Disney World. Now I share that magic with my husband and my sons, ages seven and eight. In between trips to the World, I teach for the Department of English at the University of South Florida. Learn More About Deborah

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