• On May 4, 2011
    Shirley from pa Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We will be taking the Disney express too and from our hotel. The usual time for pickup is 3 hours before our flight. Is there anyway to change the pick up time to 2 hours before?

    Hi Shirley,

    You can always ask for a different pick up time.  When arrive at the airport and get to the Magical Express check in area, there are cast members available that you can talk with to make your request. 

    Just an fyi, I know it seems like an awfully early pick up, but there are so many variables with the buses (need to load a guest in a wheelchair, visiting more than one resort, etc) that allowing the extra time allows you to arrive without having to panic. 
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Meet the Panelist: Kara, Nebraska

I’m a high school teacher with a family of 3 sons who have grown up through Disney. I am known by friends as the Star Wars loving Disney Nerd who always wants to serve up tips and ideas of how to make visits to Walt Disney World special and magical.

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