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  • On Mar 7, 2022
    Shane from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am a TA, and I helped a client book a vacation at Disney. I included the park tickets in her reservation, and when she attempted to make park reservations through the MyDisneyExperience App, she was told the tickets were linked to the wrong person.

    Welcome to planDisney Shane!

    When making Theme Park Reservations, each guest must have a valid Theme Park Ticket linked in their My Disney Experience account. If there are error messages, check if the Theme Park Tickets have the correct date and that they are linked properly. When making the Theme Park Reservations, make sure that you are booking the dates that coincide with the dates of the Theme Park Tickets that were purchased.

    Since the transaction has taken place through a third party, any further problems will have to be dealt with through the proper channels at the travel agency. 

    I hope all the tickets get straightened out and the vacation is pure magic!

    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
 Learn More About Cathy

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Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

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