Hi Jennifer!
A warm welcome to planDisney. Thank you for sending us your great question about modifying a Disney Resorts Collection hotel reservation. With your vacation a little over 2 months away, now is the time to iron out all of your vacation details! You are doing a wondEARful job, Jennifer.
Jennifer, most Disney Resorts Collection hotel reservations can be modified and/or upgraded. In fact, many can be
modified online.
To check if your reservation can be modified online, please start by
logging in to your My Disney Experience account. Then,
visit the “My Reservations” page. Scroll down to your Disney Resorts Collection hotel reservation and click on “Modify Reservation.” If you do not see a link that says “Modify Reservation”, then you must modify or upgrade your reservations via phone.
Please
visit this link and dial the telephone number listed on the page. A friendly Cast Member will be able to help you make the modifications you wish to complete!
Jennifer, as you get ready for your magical vacation don’t forget to
visit the experience updates page to learn about the phased reopening of Walt Disney World Resort. If you plan on visiting the Walt Disney World Resort theme parks, pay close attention to the information about the
Disney Park Pass reservation system. All Guests ages 3 and up need both a
valid Walt Disney World Resort theme park admission ticket and a
Disney Park Pass theme park reservation to enter the theme parks.
If you have any additional questions, please visit planDisney again. We are all EARS!
With a Sprinkling of Pixie Dust,
Priscila