Welcome to the Disney Parks Moms Panel, Sarah!
How cool that you are surprising your kids with a most magical adventure, a vacation to the most magical place on earth, the Walt Disney World Resort! I bet your excitement levels are rising as your countdown is shrinking. Have you decided how you are going to surprise them? Be sure to have your camera ready. I know it will be a moment you’ll want to capture and remember for a long time!
Sarah, it looks like you did everything correctly. The only thing I can think of is making sure your share settings are correct. To check, log into your
My Disney Experience account and select
My Friends and Family. Once there, check that you are sharing your list by clicking the update link on the right side of the screen by your character. Do this for the kids as well. There should be an option where you can allow your husband to make plans for the kids there.
If you are still having difficulty connecting your My Disney Experience accounts so you can both make plans for the kids, try contacting Disney’s Internet Help Desk at 407-939-7765 where a helpful Cast Member can help you sort it out.
I hope this helps answer your question. Be sure to come back and visit us again soon. We’re happy to help you as you plan your upcoming and magical visit to the Walt Disney World Resort.
See you real soon!
Emille