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Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Sep 25, 2013
    Anne from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can we be sure there are large wheelchairs available at queues where they are wheelchair friendly but don't allow ECVs. My mom is a very large woman and as such has breathing issues and bad knees the wheelchairs are all average size! Very frustrating!

    Hi, Anne!

    Let a friendly Cast Member know that your mom needs to stay in her ECV until transferring to her seat on the attraction.  They will happily make sure her ECV fits in the queue or will lead her to an entrance allowing her to make the transfer.  Please note that some attractions will allow her to stay in her ECV (especially shows like Hall of Presidents or Carousel of Progress) while others will require that she can transfer to the seat of the attraction (like the Flying Dumbos).  You can count on the wonderful Disney Cast Members at each attraction to explain the loading procedure.  No worries, you will be well taken care of by Mickey and his great team at Walt Disney World. 
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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