Sleeping Beauty Castle
  • On Feb 12, 2022
    Ashlee from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was supposed to go to Disneyland with my boyfriend but he passed away. I dont know anyone who would want to go there. Is there anyway I can get a refund?

    Dearest Ashlee, I think I can speak for the entire planDisney community here when I say we are so incredibly sorry for your loss. We are sending heartfelt thoughts your way. 

    I can certainly understand that this may not be the right time to visit the Disneyland Resort for you. Some people find comfort in the magic, but it is such a personal time of healing and you need to follow what your heart is telling you during this difficult time. While tickets are nonrefundable, I would go ahead and give our wonderful Cast Members in Guest Services a call to explain your situation. You can reach them at (714) 781-4636. 

    While I know this may not be the time to consider this option, I do want to let you know that tickets do not expire right away. Single-day tickets purchased this year expire on December 30, 2023 and multi-day tickets on January 12, 2024. Even if they expire, you are always able to put the value towards a new ticket. Just some information for you to have in your back pocket if you do find yourself being open to a visit down the line. 

    Ashlee, we do hope you find your way to healing, and, if you ever feel the time is right, the magic will be right here waiting for you. If you have any other questions, please know we are always here for you at planDisney


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Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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