Dearest Ashlee, I think I can speak for the entire planDisney community here when I say we are so incredibly sorry for your loss. We are sending heartfelt thoughts your way.
I can certainly understand that this may not be the right time to visit the Disneyland Resort for you. Some people find comfort in the magic, but it is such a personal time of healing and you need to follow what your heart is telling you during this difficult time. While
tickets are nonrefundable, I would go ahead and give our wonderful Cast Members in
Guest Services a call to explain your situation. You can reach them at (714) 781-4636.
While I know this may not be the time to consider this option, I do want to let you know that tickets do not expire right away. Single-day tickets purchased this year expire on December 30, 2023 and multi-day tickets on January 12, 2024. Even if they expire, you are always able to put the value towards a new ticket. Just some information for you to have in your back pocket if you do find yourself being open to a visit down the line.
Ashlee, we do hope you find your way to healing, and, if you ever feel the time is right, the magic will be right here waiting for you. If you have any other questions, please know we are always here for you at
planDisney.
Tara