dlr planning 12
  • On Sep 30, 2022
    Jennifer from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I suffer from postural orthostatic tachycardia syndrome which makes it difficult for me to stand in place for prolong periods(more than 45 minutes), but I also can’t sit for prolonged periods either as it will trigger my POTs. Do I qualify for DAS?

    Hey howdy hey, Jennifer! You’ve got a friend in me at planDisney, so let’s get started!

    Your visit to the Happiest Place on Earth will be here soon… let the countdown begin! I’m happy to report that the Disneyland Resort strives to meet the needs of all Guests, including those with disabilities. In fact, the Resort offers Disability Access Service (DAS) which is a program offered to Guests who have a hard time waiting in a conventional queue due to a disability. So, instead of waiting in the traditional standby queue, you would receive a return time the same length of the standby wait. If you think this may be beneficial for you, I recommend scheduling a live online chat with DAS Advance. This service allows Guests to pre-register for DAS services ahead of time with a live video chat as early as 30 days in advance of your visit, but no less than two days before your visit. It looks like you fall within that timing perfectly! During this video chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. If you have any additional questions, you can also contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyland.com.

    In addition, Electric Conveyance Vehicle (ECV) and wheelchair rentals are available on a first-come, first-served basis daily, in case that may be helpful for you. You can find these rentals located to the right of the Disneyland Park Main Entrance, and they can be used throughout Disneyland Park and Disney California Adventure Park. 

    I hope this information helps you enjoy a comfortable visit to the Disneyland Resort, Jennifer! Please stop by with any additional questions… we’re all EARs!

    See ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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