Sleeping Beauty Castle
  • On May 30, 2023
    Valerie from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I submit a positive review/survey by name for a planning cast member?

    Hi there Valerie, welcome to planDisney!

    It is so great to hear that you had such a positive experience with a Cast Member!  They truly go out of their way to make Guests feel special and ensure their trips are magical.  Usually there is an option to stay on the line after you've spoken with a Cast Member to take a brief survey about your experience where you can give that positive feedback.  If that was not an option, I would suggest emailing the Disneyland Resort directly and sending that positive review and the name of the Cast Member, the date you spoke with them, and what they assisted you with.  Even though the email form is usually meant for a question, it can't hurt to send along a compliment, and hopefully it makes its way to that Cast Member.  

    Speaking of cast compliments, there is a feature in the Disneyland app where you can acknowledge those amazing Cast Members who added some pixie dust to your day!  After you open up the app, tap the three horizontal bar icon in the bottom right-hand corner, and scroll down to tap "Cast Compliment".  From there, you're able to recognize that special Cast Member who helped make your day magical!  

    I hope this information was helpful for you Valerie.  If you think of any other questions, please come back and ask!  

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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