Father and Child on Seven Dwarfs Mine Train
  • On Sep 29, 2022
    Gary from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do i submit my interests and preferences to Genie

    Hiya Gary!

    Welcome to planDisney, and thank you for sending us this magical question! The Disney Genie service revolutionized how guests can plan their Disney vacations, as it is almost like having your personal Authorized Disney Vacation Planner in your pocket. You've got a brand of magic that never fails, so let's see how you can add some punch, pizzazz and yahoo to your vacation! 

    First, make sure you have downloaded the My Disney Experience mobile app on your iPhone, iPad or Android smartphone. You will also have to log into your account to use this feature, so make sure you create a My Disney Experience account! Second, click on the three lines at the bottom right of your screen and then on "My Disney Genie Day." You should then see a "Get Started Now" blue bubble, leading you to the complimentary Disney Genie service. Third, all you have to do is click on "Start Now" and answer Genie's questions!

    Now that you know how to use your first wish, let's discuss how you can enjoy all of Genie's perks! After getting into the three-line menu and clicking on "My Disney Genie Day," you will also be able to click on "Get Disney Genie+ Service" in the purple banner to purchase the Disney Genie+ service. The rate for this service is per day per person, so you can buy it on the day of your visit and start making your selections at 7 A.M. EST. As for your third wish, Individual Lightning Lanes, these can be purchased in the "Tip Board" tab of the "My Disney Genie Day" section. Then, you can click on "Change Park" at the top of your screen to change the theme park you want to make selections for and locate the attraction you want to visit to book Disney Genie+ Lightning Lanes or Individual Lightning Lanes. If you would like more information on this process, you can also watch helpful videos on the Walt Disney World Resort website so that you will be a true expert by the time of your vacation!

    I hope this was helpful, Gary, and that you will have a magical time on your next Walt Disney World vacation. If you have any other questions, don't hesitate to reach back out! We may not be Genies, but you ain't never had a friend like us!

    Have a magical day,

thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.