• On Dec 10, 2019
    Monica from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to submit an awesome experience to Disney guest relations without being in the park? I would like to recognize a few cast members and I don’t know how after getting home.

    Hi there, Monica!

    Welcome to the Disney Parks Moms Panel and welcome home from what sounds like a magical visit to Walt Disney World Resort!  I am so glad you stopped by!

    I absolutely LOVE your question and I am more than happy to guide you in how to recognize the Cast Member that made your vacation so wonderful!  One thing that I can say without hesitation is that on multiple occasions, the Cast Members have had a small (or sometimes big) part in making my own family’s vacation special and it’s always nice to recognize that person!  I know they greatly appreciate the recognition and the compliment will encourage them to continue in their efforts to make certain every Guest has a magical experience when they visit Walt Disney World Resort!

    Since you are back home, you have a couple options as to how to recognize that Cast Member…if you are on social media, you can hop on Twitter and send your note to @WDWToday!  Be sure to note the Cast Member’s name, where you met them along with your compliment and the hashtag #CastCompliment!  Your tweet will be received, the Cast Member will be found and recognized and you will receive a response to your tweet with a photo of that particular Cast Member with a copy of your tweet of recognition!  You will be able to see by the look on their face just how YOU made THEIR day!  If you prefer to write your compliment, you can also send it via email to Guest.Services@DisneyWorld.com, again including the name of the Cast Member along with where you experienced the magical moment!  And, finally, you can always give Guest Services a call to give your Cast Member compliment!

    I know you have returned home now, but for future reference (and for any other Guests wondering how to compliment a Cast Member), you can also stop by any Guest Relations location in the theme parks or at your Resort Hotel to write and submit the compliment.  

    I hope this information is helpful and gives you all the information you need to adequately express your appreciation to the hard-working Cast Member you encountered!  And, THANK YOU for taking the time to undoubtedly make their day magical, too!

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Meet the Panelist: Stephanie, Texas

Hello from Texas!  I am a stay-at-home mom to two young boys and a Disney Cruise Line addict!  In my circle of friends and family I am the one that people reach out to for information on Disney vacations.  My family loves seeing the world aboard Disney's amazing ships and I look forward to helping you plan your own magical Disney Cruise Line vacation!   Learn More About Stephanie

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