AA Mom and daughter in GOTG - Guardians of the Galaxy; EPCOT
  • On Jan 14, 2025
    Susan from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What stroller companies are permitted to drop a stroller rental off at my Walt Disney World resort without me being present?

    Hiya Susan! Welcome back to planDisney!

    Oh boy! Before you know it, you'll be arriving for a magical Walt Disney World vacation! March is right around the corner, so let's get right to your question and help you get set up for your stay.

    You'll be happy to know that Walt Disney World has partnered with a private mobility rental company in Central Florida to provide strollers to Guests staying at Disney Resorts hotels. ScooterBug is the Disney Featured Provider for not only strollers but ECVs and wheelchairs as well. The biggest perk to using their service is not having to be onsite at your resort when the stroller is dropped off. ScooterBug will coordinate with Cast Members at the resort when they drop it off and pick it up. For all other third-party companies, you must coordinate directly with them and be present at your Disney Resorts hotel for them to drop it off. They will not be permitted to leave the stroller with a Cast Member while you are gone.

    Susan, you will also have the option to rent a stroller directly at the theme parks. These strollers come in two sizes, a single or a double. The rental locations will typically be located at the entrances to the park. These strollers are not allowed to be taken out of the park and must be returned before you leave. They are strictly meant to be used during the park day. I find it to be a great option for Guests who don't want to lug a stroller around and only want to utilize it when exploring the parks throughout the day.

    I hope this information helps you plan for your upcoming trip, Lisa! The EPCOT International Flower & Garden Festival will be in full bloom when you arrive. I hope you plan to spend some time there, taking in all the beautiful topiaries and flower displays across the park.

    Have a magical day!
    Greg
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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