Family Walking by Castle
  • On Jul 13, 2023
    Kayla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to see how many “strikes” I have on my magic key pass for no shows? I am not sure if I have 1 or 2 no shows in the last 90 days and want to make sure I don’t get locked out for not showing up.

    Hiya, Kayla!

    Welcome to planDisney!  Thank you so much for stopping by with your question today.  Getting to enjoy the magic anytime you like is one of the best benefits of being a Magic Key Passholder.  But certainly, at times, Guests are unable to visit when they thought they could. 

    As you mentioned, if a Magic Key holder has a reservation and does not show up for that reservation date, you do get a strike. According to the Magic Key Terms and Conditions, if you do not show up for three reservations in any 90 days, you will not be able to make any new reservations or modify any existing reservations for 30 days.  However, existing reservations in that time will not be canceled.

    There isn't a way to check in your account if you have a strike. However, if you receive one, you are sent an email so if you can search your emails, you should be able to see how many you have. Alternatively, you can call the Magic Key Passholder line and they will be able to tell you how many you currently have.

    As a reminder, Kayla, you can currently cancel or modify your reservation up until 11:59 p.m. Pacific Time on the night before your reservation, and this is NOT considered a no-show, as long as it is canceled in time.  Please note the "no show" and cancelation policy is subject to change at any time.  If possible, it's always best to cancel whenever possible, but sometimes it isn't possible which is why you get some room for three strikes before the penalty is applied.

    I hope this helps you, Kayla and you get to enjoy some Disneyland pixie dust soon! There is still a lot of 100 years of Disney magic happening for the rest of the year.  If you have any more Disney planning questions, stop back and see us and we will be so happy to help you!  

    See ya real soon!
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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