Shopping at Resorts
  • On Sep 21, 2020
    Wendy from MB Asked

    A store in Animal Kingdom sells a loungefly backpack cannot find anywhere online. Is it possible to contact animal kingdom to order that loungefly bag and have shipped?

    Hi Wendy!

    Welcome to planDisney!

    I have visited Walt Disney World Resort many times, and when I get home, I usually regret not buying that one item I fell in love with but didn’t buy.

    I can relate to you because I had a similar situation happen earlier this year. I wanted a 2020 graduation item, and thankfully, Merchandise Guest Relations was available to assist me. I recommend contacting them and describe the item you are looking for and where you found it. If it is in stock, they will let you know and proceed with the process. Please note that a concierge shopping and shipping fee will be applied, but it was worth it, in my opinion.

    Merchandise Guest Relations is open Monday-Friday from 9 AM to 5 PM EST; if you would prefer to speak with a Cast Member, call (877)560-6477. If you choose to email your request, email to Merchandise.Guest.Services@DisneyParks.com

    Please return should you have additional questions.

    Have a magical day!

    Raquel
thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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