Hi Sheila! Welcome to planDisney!
One of the things that makes a Walt Disney World vacation stand out from any other is that it truly feels like a home away from home. I have heard from many Guests that frequent
Disney's Wilderness Lodge that they can't imagine staying anywhere else. With the cozy, rustic vibe that this resort embodies, it's hard not to come back year after year!
How exciting! Having an original Wilderness Lodge mug must be a great piece of nostalgia to hold on to. I'm sure it brings you back to all the wonderful memories you have had over the years. Based on the Cast Members I have spoken with and the research I conducted, I have not been able to confirm that this Guest provided you with the correct information. In order to refill a mug at the self-service beverage islands at
Disney Resorts hotels, the mug must be activated with a special chip for the machine to recognize it. I would bring your mug with you on your upcoming stay and speak to a Cast Member at the front desk. If this is true and the mug will work for refills, they will need to activate it on their side for you to be able to use it on your own. You will always have the option to use your mug for water refills since this option is free to all Guests.
When visiting any of the Disney Resorts hotels, you'll have the option to purchase a Resort-Refillable Drink Mug that you can use at any of the resort hotels. Upon purchase, the Cast Member will activate your new mug and it will be valid for your entire length of stay, up to 14 days. These mugs come in many different designs that you can choose from.
Sheila, I hope you have a magical time visiting the Walt Disney World Resort at the end of this month!
Stop back and see us again at planDisney!
See ya real soon!
Greg