• On Jun 10, 2016
    Heidi from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at the Wilderness Lodge. Can anyone use the Concierge Service or is it only for guests staying in Club Level Rooms.

    Greetings, Heidi, welcome back to the Disney Parks Moms Panel, we're so glad you're here.

    Disney's Wilderness Lodge Resort is a spectacular choice where you'll benefit from unique 'Disney Difference' conveniences and amenities. You'll be immersed in the Great American Northwest through authentic decor and theming inspired by the turn-of-the-century National Park lodges. The theming carries through to the outdoors with pine tree-lined nature trails and forests. One of many favorite activities is to enjoy the creek while relaxing in the main lobby rocking chairs.

    Club-Level Service Rooms and Suites are available for booking and Guests who secure these rooms have the benefit of Club-Level Concierge amenities such as secured key access to the Club-Level Lounge where refreshments are served throughout the day, evening turndown, pre-arrival itinerary planning assistance, complimentary health club access and more.

    Resort Lobby Concierge is available to all Guests at this Resort hotel and includes assistance with theme park information, Disney Dining assistance, ticket sales, childcare information, currency exchange services and lost and found.

    Heidi, you can customize your vacation with My Disney Experience online and mobile app and prepare for new experiences with Disney's Awaken Summer.

    Best Disney Wishes~

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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