Hello Patty! I appreciate you taking the time to write to me for some advice. Now, let's see if I can get some answers or advice for you.
Now if you would like to request a preferred room, you will need to call reservations at (407)934-7639. The Disney's All-Star Movies Resort will not be able to make this change for you. When you make the call, simply state you are making "reservation changes". At this time, you will be able to place your request. I always like speaking to Cast Members when making any type of changes. From what I understand, preferred rooms are filling up very fast. If there are any left, they are going fast. I would begin this request as soon as possible.
I did speak to a Cast Member at Disney's All-Star Movies Resort in reference to handicap rooms. I thought each building had these rooms and she confirmed that they do. So ALL buildings at the resort will have these rooms.
Patty, Thank yo so much for your questions. I hope I was able to offer some advice. Please come back with any new questions that you may have as you continue planning for your upcoming August trip. I will certainly try to help with any new information or advice. Have a magical day!