Family at EPCOT Festival of the Holidays; father holding son; mother eating a cookie wearing Santa hat
  • On Jan 21, 2024
    Lisa from Hampshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am staying at Signia by Hilton Orlando Bonnet Creek, a Disney partner hotel, can I link this reservation to the my Disney experience app? I have tried entering the hotel confirmation number I have from BA but it’s not working

    Hello Lisa, and welcome to planDisney!

    Thanks for stopping by en route to your magical adventure. I'd be happy to assist you today. My sister recently stayed at the Signia by Hilton Orlando Bonnet Creek for a professional conference, and when I visited her there, I was blown away by this beautiful property. I'll keep my fingers crossed that Elsa keeps the frosty weather far away, so you can take advantage of the incredible swimming pool and lazy river.

    Sometimes, it takes a day or two for eligible hotels outside the Disney Resorts Collection to communicate with My Disney Experience. This has been the case when I've made reservations at the Walt Disney World Swan Hotel. A few days after booking a room here, I successfully linked my reservation. If it's been more than three days and you still can't link your stay in My Disney Experience, I recommend calling the resort or travel agency that secured your booking and requesting the Disney confirmation number; sometimes, this is different than the resort confirmation number.

    I hope you get everything squared away seamlessly, Lisa, so you can begin planning the rest of your holiday. 2024 is going to be an incredible year to visit Walt Disney World. My family is counting the days until we can experience Tiana's Bayou Adventure at Magic Kingdom Park. It feels like we're almost there! Be sure to follow the Disney Parks Blog to keep up with all upcoming excitement. If there's more, we at planDisney can help with your trip as it approaches, please come see us again. Thanks again for sending your question our way, and have a magical day!

    Betsy
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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