Hi Wesley,
Thank you so much for visiting the Disney Parks Moms Panel with your question.
Disney's Saratoga Springs Resort & Spa is a lovely resort. I love the location nestled on the Sassagoula River, and so close to
Disney Springs!
Disney does do their best to honor all room requests; however, they cannot be guaranteed. I suggest that you be sure to note your request when you do
online check-in.
I have sometimes found that when I arrive, I have a room assigned that does not meet one of my requests. Oftentimes that is okay for me. If the request is really important, I ask a cast member at check-in if there is any possibility of a room that matches my request coming available later that day. Sometimes, if I am willing to wait for a while, one will. Other times, it will not, but I always figure that it is worth asking.
I hope that these thoughts are helpful for you, Wesley. Please do let us know if you have any further questions!