• On Aug 3, 2017
    Wesley from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at Saratoga Springs in September of 2017 and we want to be close to the bus stops. We requested to be in the Grandstand section. How well does Disney honor those room requests?

    Hi Wesley,

    Thank you so much for visiting the Disney Parks Moms Panel with your question. Disney's Saratoga Springs Resort & Spa is a lovely resort. I love the location nestled on the Sassagoula River, and so close to Disney Springs!

    Disney does do their best to honor all room requests; however, they cannot be guaranteed. I suggest that you be sure to note your request when you do online check-in.

    I have sometimes found that when I arrive, I have a room assigned that does not meet one of my requests. Oftentimes that is okay for me. If the request is really important, I ask a cast member at check-in if there is any possibility of a room that matches my request coming available later that day. Sometimes, if I am willing to wait for a while, one will. Other times, it will not, but I always figure that it is worth asking.

    I hope that these thoughts are helpful for you, Wesley. Please do let us know if you have any further questions!
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Meet the Panelist: Mona Leigh, Maryland

I am a wife and mother who works in children's technology design and research. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your Disney vacation!  Learn More About Mona Leigh

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