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  • On Apr 22, 2021
    Phyllis from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am staying at Saratoga Springs and I will do the advance check-in. Is there anywhere on the check-in area that I can enter requests that are not listed?

    Hey there, Phyllis! Welcome to planDisney!

    Phyllis, I too have an upcoming stay at Disney's Saratoga Springs Resort & Spa and I'm happy to chat with you about this property. I love this resort's close proximity to Disney Springs including the walking path that connects you to the Marketplace area.

    Now, Phyllis, while I love the convenience of Online Check-In, at this time there is not an option to add any requests beyond the drop down menu. However, if Mickey Mouse ever asks for suggestions, I will be sure to pass this along as I too would love the ability to add some specific notations! For now, the best way to make a more specific request is to call and speak with a Cast Member. If you are a Disney Vacation Club Member booking with your Membership, you can call into Member Services. If you have booked as a cash guest, you'll want to call into the Disney Resort Hotel Reservations line. Phyllis, the last few times I have needed to call in I did need to wait on hold for a while which I always find helpful to know in advance. 

    I hope this helps as you, like Aladdin, are hoping your wish is granted. If you have additional questions, please come on back to planDisney. 

    Enjoy every Magic moment! 
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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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